Frequently Asked Qutestions
- How do I purchase medications online?
- What is the process once I submit my order?
- What is your privacy policy?
- My browser won't load the order page.
- What is an online consultation?
- Is this legal?
- What medications can be ordered online?
- How will my order be shipped?
- What is your return/exchange policy?
- What payment options do you offer?
- How do I find out the status of my order?
- How soon can I order a refill?
How do I purchase medications online?
Click on an order link to go to our secure server to set
up your account. Answer an online questionnaire with relevant
information regarding your medical condition. After you have
completed the questionnaire, a confirmation page will appear
for you to check your answers for accuracy. Then you may submit
your order for processing.
What is the process once I submit my order?
Your order is reviewed by a U.S. licensed physician who will
approve or decline your request. On approval the physician
will write and send your prescription to the pharmacy, to
be filled and shipped overnight via UPS or Fed EX. Each prescription
includes directions on usage, dosage, and any precautionary
information. Contact information for the pharmacy will be
included should you have questions after receiving your prescription.
After your prescription is shipped, Pain Relief Central -
Cheap Pharmacy will e-mail you with your prescriptions individual
tracking number. With this tracking number you can follow
the process in real-time by logging into the help desk.
What are Pain Relief Central - Cheap Pharmacy
’s privacy and security policies?
Pain Relief Central - Cheap Pharmacy is committed to patient
privacy and security. All information provided is legally
protected under the doctor-patient privilege laws. The latest
of secure encryption technology is used by our on-line ordering
system. The highest level of security precautions are taken
with all personal and credit card information submitted. We
have safeguards in our system to protect against credit card
fraud. Suspected fraudulent use of a credit card will be reported.
What if I have problems submitting my
order on your secure site?
If your browser does not support our 128-bit encryption security,
you will need to call our toll free support line and place
your order over the phone. Our customer service representatives
are available 5 am to 5 pm Pacific time. Call 1.888.738.3822
What is an on-line consultation?
On-line consultations are a new concept in health care. A
medical questionnaire is all that is needed to treat a number
of conditions, conveniently on-line. The on-line consultation
utilizes the internet to communicate with a doctor at our
secure site, when a physical examination is not required.
To see a list of medications offered and the conditions they
treat click here.
Is it legal to order prescription drugs
over the internet?
Pain Relief Central - Cheap Pharmacy adheres to current regulations
and takes pride in our staff to best serve you with your medical
needs. We carry only non-controlled substances and those medications
that do not require a physical examination and have a low
possibility of adverse side effects. Board certified physicians
licensed to practice in the U.S.A. and licensed pharmacists
are employed by Pain Relief Central - Cheap Pharmacy . Our
pharmacies are licensed to ship to all fifty states. The medications
are supplied by pharmaceutical wholesalers who also supply
your neighborhood pharmacy. To see a list of the medications
available at our website click
here.
What prescription medications are available
to purchase on-line?
Pain Relief Central - Cheap Pharmacy offers a limited number
of medications that can be dispensed without a medical examination,
instead using an online consultation. A thorough review of
your medical history from an online consultation is sufficient
for the medications we offer. An online questionnaire of your
medical history will let the doctor decide if a requested
medication is right for you. To see a list of medications
and prices click here.
How is my order shipped?
All orders are shipped within one business day of the pharmacy
receiving and filling your prescription. Your order will be
shipped via Fed Ex or UPS. When the pharmacy ships your order
you will receive a confirmation e-mail with a tracking number.
We regret at this time there is no shipping to P.O. Boxes.
An adult signature is required at the time of delivery.
Do you take returns or exchanges?
Federal law prohibits any prescription drugs from being returned
or exchanged. However, if you return an unopened UPS or Fed
Ex package to our pharmacy we will refund your money at 50%
your total order. We cannot refund any opened packages. For
more information, please Contact Us.
How can I pay for my order?
Acceptable forms of payment are: American Express, Visa,
Mastercard, Discover. An adult signature is required upon
delivery.
How do I check the status of my order?
All orders are shipped via FedEx or UPS standard overnight.
Most orders placed by 1:00 pm will be delivered the next day.
However, delays can come up in the prescription approval process
that will cause your order to arrive at the pharmacy too late
to be filled same-day. You will receive an email with your
tracking number as soon as the order is shipped.
To check the status of your order, go to our
Order
Tracking page. You will need to log in with the
login ID your password you established when you first placed
your order. If you don't remember your password, there is
a link on the login page to have it sent to you. If you don't
remember either, call our toll-free customer service number:
1.888.738.3822.
How soon can I order a refill?
You will receive an email when your current prescription
is about to run out informing you to visit us again to order
your refill. To prevent abuse, our system will not allow a
refill to be sent until a few days before your current prescription
runs out. If you have a question about the system, please
call our customer service representatives at 1.888.738.3822. |
